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Please read
this following frequently asked question to clear your all doubts.
-
Why should I buy books from www.navbharat.com ?
- Is the shipping
charge included in the book price?
- How long generally
it takes to book delivery?
- How can i check the
status of order?
- Why my credit card
shows different amount than actually I was charged for?
- What methods of
payment do you accept?
- What if i don't
have credit card? How can i send you payment?
- Is your order form
secure?
- How do I contact
you for any support related inquiry?
- What if the
delivery is not done or is late?
- Can I gift books
to any one?
- Do you offer any
special discount?
Why should I buy books from www.navbharatonline.com ?
This site is our only official site through which you can order
each and every book published by us.We are one of the largest
Gujarati book publishers in the world. We Porvide fastest delivery
And Lowest Price Guaranty. You can choose from more than 10,000
titles available online Navbharatonline.com is having the largest
collection of Gujarati Books on the net. We can receive an order on
credit card.
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Is the shipping charge included in the book price?
No. The shipping Charges are charged explicitly, but discount is
offered on bulk purchase.
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How long generally it takes to book delivery?
Generally it takes about 1 – 2 weeks to deliver in India and
Outside of India it will take any where between 1 – 4 weeks for air
mail and 3 – 10 weeks for sea mail.
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How can i check the status of order?
You can tack your order details via our online order tracking tool
using your order id. Click here to
track your order.
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Why my credit card shows different amount than actually I
was charged for?
As per Indian Government law we process order in Indian rupees only
though we accept all major currencies including US dollars, Euro and British
Pound. So your will be charged an equivalent amount in Indian Rupees of US
dollars displayed on the website. The rate is fluctuating so you might see
variation in actual amount. (While your final credit card payment you would
able to see the charged amount though provided currency conversion link)
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What methods of payment do you accept?
We currently accept the following credit cards and Indian net
banking account:
American Express
Visa
MasterCard
Diners Club International
JCB Cards
Citibank e-Cards
Citibank Bank Account Online
Citibank NRI Rupee Checking A/C
Citibank Suvidha Online
HDFC Net-Banking
UTI iConnect Net-Banking
ICICI Infinity Net-Banking
IDBI iNet-Banking
Centurion Bank ePay
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What if i don't have credit
card? How can i send you payment?
If you dont have credit card just send your DD in Indian Rupees
payble at Ahmedabad in name of “Navbharat Sahitya Mandir” and send
it to 201, Pelican House, Nr. Natraj Cinema, Ashram Road, Ahmedabad
- 380 009, India.
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Is your order form secure?
Yes, we use standard SSL (Secure Sockets Layer) encryption
technology to protect your credit card information. We have hired
services of ccavenue.com, for secure online transactions.
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How do I contact you for any support related inquiry?
For any after sales inquiry you can send your email of support to
ecomm@navbharatonline.com along with your order number or call us
during work hours i.e. Mon – Sat (10.00 AM to 6.00 PM) on phone
numbers +91-79-26583787/26580365. PLEASE NOTE any presales query
would not be answered on above method. If you have any presales
query then please redirect it to sales@navbharatonline.com
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What if the delivery is not done or is late?
Even though we shall try to meet the date and time of delivery
schedule as given in the order form, any delayed/early delivery for
whatever reason shall not entitle the user for any damages from us.
We are confident of providing prompt delivery service but due to
unavoidable circumstances if any case arises such that we are not
able to deliver the books, we shall refund you the money at the
earliest.
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Can I gift books to any one?
Yes, You can, You will have just fill up the address of the person
to whom you want to gift the books in delivery address section of
order form.
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Do you offer any
special discount?
Yes. Please refer our special discount page for time-to-time
announcement of special discount offered by Navbharat Sahitya Mandir
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